Search for Learning and Development Services and Pathways

Course Type
39 courses found

Code: PCC/21/81 Healthy Conversation Skills - Behaviour Change

Hi ! How are you?

There seems to be a misconception around 'helping people' and a tendency to move towards specific training that is overly complicated, sometimes daunting and often ends up sitting on the 'shelf' - The Healthy Conversation Skills training aims to de-mystify the art of 'giving help' and build confidence in everyone.

This 3 hour, fully interactive virtual training is designed to encourage and support the philosophy behind Making Every Contact Count (MECC) with added peer support, networking opportunities and a desire to implement what they learn in their daily lives


We all have a shared responsibility to be healthy in the conversations we have with our residents/customers and each other. We need to invest time in the development of our skills now while there is a collective consideration of health and inequality made so evident in the current pandemic.

If people are empowered to be proactive and opportunistic in their approach to helping others with more complex issues like mental health and sexual health: they will need to be confident in having a basic conversation; using reflection, open discovery questions and a person centred, asset based approach.

Essential Information
Session Session Date Session Time Session Venue Map
1 11 March 2021 10:00 - 13:00 Virtual Learning Platform Map

Code: PCC/21/82 Healthy Conversation Skills - Behaviour Change

Hi ! How are you?

There seems to be a misconception around 'helping people' and a tendency to move towards specific training that is overly complicated, sometimes daunting and often ends up sitting on the 'shelf' - The Healthy Conversation Skills training aims to de-mystify the art of 'giving help' and build confidence in everyone.

This 3 hour, fully interactive virtual training is designed to encourage and support the philosophy behind Making Every Contact Count (MECC) with added peer support, networking opportunities and a desire to implement what they learn in their daily lives


We all have a shared responsibility to be healthy in the conversations we have with our residents/customers and each other. We need to invest time in the development of our skills now while there is a collective consideration of health and inequality made so evident in the current pandemic.

If people are empowered to be proactive and opportunistic in their approach to helping others with more complex issues like mental health and sexual health: they will need to be confident in having a basic conversation; using reflection, open discovery questions and a person centred, asset based approach.

Essential Information
Session Session Date Session Time Session Venue Map
1 25 March 2021 10:00 - 13:00 Virtual Learning Platform Map

Code: PCC/21/108 Healthy Conversation - Smoking

Smoking - We spend the evening tailoring our conversations around helping someone make changes to their lifestyle with expert advice on hand from specialist practitioners – limited places, NHS protected

Essential Information
Session Session Date Session Time Session Venue Map
1 08 April 2021 17:00 - 20:00 Virtual Learning Platform Map

Code: PCC/21/83 Healthy Conversation Skills - Behaviour Change

Hi ! How are you?

There seems to be a misconception around 'helping people' and a tendency to move towards specific training that is overly complicated, sometimes daunting and often ends up sitting on the 'shelf' - The Healthy Conversation Skills training aims to de-mystify the art of 'giving help' and build confidence in everyone.

This 3 hour, fully interactive virtual training is designed to encourage and support the philosophy behind Making Every Contact Count (MECC) with added peer support, networking opportunities and a desire to implement what they learn in their daily lives


We all have a shared responsibility to be healthy in the conversations we have with our residents/customers and each other. We need to invest time in the development of our skills now while there is a collective consideration of health and inequality made so evident in the current pandemic.

If people are empowered to be proactive and opportunistic in their approach to helping others with more complex issues like mental health and sexual health: they will need to be confident in having a basic conversation; using reflection, open discovery questions and a person centred, asset based approach.

Essential Information
Session Session Date Session Time Session Venue Map
1 08 April 2021 10:00 - 13:00 Virtual Learning Platform Map

Code: PCC/21/52 Pre-Retirement Workshop PM (Pension)

To encourage a positive and realistic approach to a financially secure retirement and help delegates make informed choices about their retirement
This workshop is for anyone, regardless of grade considering retirement within the next three YEARS

Essential Information
Session Session Date Session Time Session Venue Map
1 13 April 2021 13:00 - 15:00 Virtual Learning Platform Map

Code: PCC/21/109 Healthy Conversation - Smoking

Smoking - We spend the evening tailoring our conversations around helping someone make changes to their lifestyle with expert advice on hand from specialist practitioners – limited places, NHS protected

Essential Information
Session Session Date Session Time Session Venue Map
1 22 April 2021 17:00 - 20:00 Virtual Learning Platform Map

Code: PCC/21/84 Healthy Conversation Skills - Behaviour Change

Hi ! How are you?

There seems to be a misconception around 'helping people' and a tendency to move towards specific training that is overly complicated, sometimes daunting and often ends up sitting on the 'shelf' - The Healthy Conversation Skills training aims to de-mystify the art of 'giving help' and build confidence in everyone.

This 3 hour, fully interactive virtual training is designed to encourage and support the philosophy behind Making Every Contact Count (MECC) with added peer support, networking opportunities and a desire to implement what they learn in their daily lives


We all have a shared responsibility to be healthy in the conversations we have with our residents/customers and each other. We need to invest time in the development of our skills now while there is a collective consideration of health and inequality made so evident in the current pandemic.

If people are empowered to be proactive and opportunistic in their approach to helping others with more complex issues like mental health and sexual health: they will need to be confident in having a basic conversation; using reflection, open discovery questions and a person centred, asset based approach.

Essential Information
Session Session Date Session Time Session Venue Map
1 22 April 2021 10:00 - 13:00 Virtual Learning Platform Map

Code: PCC/21/112 Healthy Conversation - Mental Health

Mental Health, everyone is welcome from any field - we all have things we want to change - May's theme is mental health & wellbeing and we will be tailoring all sessions to support MH Awareness 2021

Essential Information
Session Session Date Session Time Session Venue Map
1 06 May 2021 10:00 - 13:00 Virtual Learning Platform Map

Code: PCC/21/115 Healthy Conversation - Mental Health PM

Mental Health, everyone is welcome from any field - we all have things we want to change - May's theme is mental health & wellbeing and we will be tailoring all sessions to support MH Awareness 2021

Essential Information
Session Session Date Session Time Session Venue Map
1 06 May 2021 17:00 - 20:00 Virtual Learning Platform Map

Code: PCC/21/113 Healthy Conversation - Mental Health

Mental Health, everyone is welcome from any field - we all have things we want to change - May's theme is mental health & wellbeing and we will be tailoring all sessions to support MH Awareness 2021

Essential Information
Session Session Date Session Time Session Venue Map
1 20 May 2021 10:00 - 13:00 Virtual Learning Platform Map