Search for Learning and Development Services and Pathways

Course Type
44 courses found

Code: PCC/21/91 Healthy Conversation Skills - Behaviour Change

Hi ! How are you?

There seems to be a misconception around 'helping people' and a tendency to move towards specific training that is overly complicated, sometimes daunting and often ends up sitting on the 'shelf' - The Healthy Conversation Skills training aims to de-mystify the art of 'giving help' and build confidence in everyone.

This 3 hour, fully interactive virtual training is designed to encourage and support the philosophy behind Making Every Contact Count (MECC) with added peer support, networking opportunities and a desire to implement what they learn in their daily lives


We all have a shared responsibility to be healthy in the conversations we have with our residents/customers and each other. We need to invest time in the development of our skills now while there is a collective consideration of health and inequality made so evident in the current pandemic.

If people are empowered to be proactive and opportunistic in their approach to helping others with more complex issues like mental health and sexual health: they will need to be confident in having a basic conversation; using reflection, open discovery questions and a person centred, asset based approach.

Essential Information
Session Session Date Session Time Session Venue Map
1 09 September 2021 10:00 - 13:00 Virtual Learning Platform Map

Code: PCC/21/92 Healthy Conversation Skills - Behaviour Change

Hi ! How are you?

There seems to be a misconception around 'helping people' and a tendency to move towards specific training that is overly complicated, sometimes daunting and often ends up sitting on the 'shelf' - The Healthy Conversation Skills training aims to de-mystify the art of 'giving help' and build confidence in everyone.

This 3 hour, fully interactive virtual training is designed to encourage and support the philosophy behind Making Every Contact Count (MECC) with added peer support, networking opportunities and a desire to implement what they learn in their daily lives


We all have a shared responsibility to be healthy in the conversations we have with our residents/customers and each other. We need to invest time in the development of our skills now while there is a collective consideration of health and inequality made so evident in the current pandemic.

If people are empowered to be proactive and opportunistic in their approach to helping others with more complex issues like mental health and sexual health: they will need to be confident in having a basic conversation; using reflection, open discovery questions and a person centred, asset based approach.

Essential Information
Session Session Date Session Time Session Venue Map
1 23 September 2021 10:00 - 13:00 Virtual Learning Platform Map

Code: PCC/21/93 Healthy Conversation Skills - Behaviour Change

Hi ! How are you?

There seems to be a misconception around 'helping people' and a tendency to move towards specific training that is overly complicated, sometimes daunting and often ends up sitting on the 'shelf' - The Healthy Conversation Skills training aims to de-mystify the art of 'giving help' and build confidence in everyone.

This 3 hour, fully interactive virtual training is designed to encourage and support the philosophy behind Making Every Contact Count (MECC) with added peer support, networking opportunities and a desire to implement what they learn in their daily lives


We all have a shared responsibility to be healthy in the conversations we have with our residents/customers and each other. We need to invest time in the development of our skills now while there is a collective consideration of health and inequality made so evident in the current pandemic.

If people are empowered to be proactive and opportunistic in their approach to helping others with more complex issues like mental health and sexual health: they will need to be confident in having a basic conversation; using reflection, open discovery questions and a person centred, asset based approach.

Essential Information
Session Session Date Session Time Session Venue Map
1 07 October 2021 10:00 - 13:00 Virtual Learning Platform Map

Code: PCC/21/102 Healthy Conversations - Alcohol

Alcohol! That’s right the legal drug that can be so difficult to talk about! We spend the evening on tailoring those conversations around helping someone to make changes in their drinking with expert advice on hand from specialist alcohol practitioners - limited places NHS protected

Essential Information
Session Session Date Session Time Session Venue Map
1 07 October 2021 17:00 - 20:00 Virtual Learning Platform Map

Code: PCC/21/94 Healthy Conversation Skills - Behaviour Change

Hi ! How are you?

There seems to be a misconception around 'helping people' and a tendency to move towards specific training that is overly complicated, sometimes daunting and often ends up sitting on the 'shelf' - The Healthy Conversation Skills training aims to de-mystify the art of 'giving help' and build confidence in everyone.

This 3 hour, fully interactive virtual training is designed to encourage and support the philosophy behind Making Every Contact Count (MECC) with added peer support, networking opportunities and a desire to implement what they learn in their daily lives


We all have a shared responsibility to be healthy in the conversations we have with our residents/customers and each other. We need to invest time in the development of our skills now while there is a collective consideration of health and inequality made so evident in the current pandemic.

If people are empowered to be proactive and opportunistic in their approach to helping others with more complex issues like mental health and sexual health: they will need to be confident in having a basic conversation; using reflection, open discovery questions and a person centred, asset based approach.

Essential Information
Session Session Date Session Time Session Venue Map
1 21 October 2021 10:00 - 13:00 Virtual Learning Platform Map

Code: PCC/21/103 Healthy Conversations - Alcohol

Alcohol! That’s right the legal drug that can be so difficult to talk about! We spend the evening on tailoring those conversations around helping someone to make changes in their drinking with expert advice on hand from specialist alcohol practitioners - limited places NHS protected

Essential Information
Session Session Date Session Time Session Venue Map
1 21 October 2021 17:00 - 20:00 Virtual Learning Platform Map

Code: PCC/21/122 Healthy Conversation - Sexual Health

Let’s talk about sex! Sex is a part of life and reproduction - not talking about it can be dangerous and harmful for some people so we tailor November for conversation on the subject with help from specialist practitioners - limited places for NHS protected

Essential Information
Session Session Date Session Time Session Venue Map
1 04 November 2021 17:00 - 20:00 Virtual Learning Platform Map

Code: PCC/21/95 Healthy Conversation Skills - Behaviour Change

Hi ! How are you?

There seems to be a misconception around 'helping people' and a tendency to move towards specific training that is overly complicated, sometimes daunting and often ends up sitting on the 'shelf' - The Healthy Conversation Skills training aims to de-mystify the art of 'giving help' and build confidence in everyone.

This 3 hour, fully interactive virtual training is designed to encourage and support the philosophy behind Making Every Contact Count (MECC) with added peer support, networking opportunities and a desire to implement what they learn in their daily lives


We all have a shared responsibility to be healthy in the conversations we have with our residents/customers and each other. We need to invest time in the development of our skills now while there is a collective consideration of health and inequality made so evident in the current pandemic.

If people are empowered to be proactive and opportunistic in their approach to helping others with more complex issues like mental health and sexual health: they will need to be confident in having a basic conversation; using reflection, open discovery questions and a person centred, asset based approach.

Essential Information
Session Session Date Session Time Session Venue Map
1 04 November 2021 10:00 - 13:00 Virtual Learning Platform Map

Code: PCC/21/123 Healthy Conversation - Sexual Health

Let’s talk about sex! Sex is a part of life and reproduction - not talking about it can be dangerous and harmful for some people so we tailor November for conversation on the subject with help from specialist practitioners - limited places for NHS protected

Essential Information
Session Session Date Session Time Session Venue Map
1 18 November 2021 17:00 - 20:00 Virtual Learning Platform Map

Code: PCC/21/96 Healthy Conversation Skills - Behaviour Change

Hi ! How are you?

There seems to be a misconception around 'helping people' and a tendency to move towards specific training that is overly complicated, sometimes daunting and often ends up sitting on the 'shelf' - The Healthy Conversation Skills training aims to de-mystify the art of 'giving help' and build confidence in everyone.

This 3 hour, fully interactive virtual training is designed to encourage and support the philosophy behind Making Every Contact Count (MECC) with added peer support, networking opportunities and a desire to implement what they learn in their daily lives


We all have a shared responsibility to be healthy in the conversations we have with our residents/customers and each other. We need to invest time in the development of our skills now while there is a collective consideration of health and inequality made so evident in the current pandemic.

If people are empowered to be proactive and opportunistic in their approach to helping others with more complex issues like mental health and sexual health: they will need to be confident in having a basic conversation; using reflection, open discovery questions and a person centred, asset based approach.

Essential Information
Session Session Date Session Time Session Venue Map
1 18 November 2021 10:00 - 13:00 Virtual Learning Platform Map